FAQ
How to choose the color of extensions?
Choose the color that is closest to your current shade!
If you are unsure about the color, we offer a 30-day exchange policy. This allows you to test the extensions and exchange them if the shade does not perfectly match your expectations.
What are the main benefits of clip-in hair extensions?
Our clip-in hair extensions are specially designed to provide exceptional volume and length. They are ultra thick and voluminous and blend perfectly with your natural hair thanks to their pre-wavy texture, offering a unique and glamorous look.
How to install clip-in hair extensions?
Clip-in extensions are very easy to install. They feature clips that securely attach to your natural hair. For optimal installation, we recommend separating your hair into sections and attaching the extensions clip by clip, starting at the base of your head.
How to care for synthetic hair extensions?
To prolong the life of your extensions, we recommend washing them in cold water with a mild shampoo, and letting them air dry. Avoid brushing them when wet to avoid damaging them.
Can I use heat styling tools on synthetic extensions?
It is generally not recommended to use heated appliances (such as flat irons or curling irons) on synthetic hair, as this can damage the fiber. Always check the specific instructions that came with your extensions before using heated appliances.
Can I dye synthetic hair extensions?
We do not recommend dyeing them as this could damage them. Instead, choose the color that is closest to your natural shade.
🏅 30-day money-back guarantee
You risk nothing! If you are not satisfied, we will refund you. In accordance with our T&Cs.
Customer Service
You can contact us at any time by telephone (cost of a local call) at
01 89 86 21 26
Monday to Friday from 9:30 a.m. to 6:30 p.m.
and Saturday from 9:30 a.m. to 1:30 p.m.
We are available by email or Facebook chat 24/7.